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  1. RAND
  2. FAQs (English)

FAQs (English)

About Rand

  • Rand Brand: Mission & Vision
  • What makes Rand unique and different?
  • What problem are we trying to solve?
  • How secure is the Rand app?
  • Where is Rand available?

Account & Personal Details

  • How can I create an account in the Rand app?
  • What do I need to open a Rand account?
  • How do I verify my identity (KYC) on the Rand app?
  • What is a KYC? Why do I need to verify my identity?
  • How do I login to the Rand app?
  • How can I change my password in the Rand app?
See all 13 articles

Transfers and Withdrawals

  • Can I send money from Rand to any bank account?
  • How can I add money with a debit card?
  • How can I connect my bank account and send funds from Rand to my bank?
  • How long do transfers usually take?
  • How can I know my transaction has succeeded?
  • What are Rand’s transfer fees?
See all 7 articles

Earn Account

  • What is the Earn Account?
  • How can I add funds to my Earn Account?
  • How are yields generated for the Earn Account?
  • How will I receive my earnings?
  • Can I move out my funds whenever I want?
  • Are my savings secure in the Earn Account? Am I at risk of losing money?

Prize Account

  • What is the Prize Account?
  • How can I add funds to my Prize Account?
  • How are yields generated for the Prize Account?
  • How are winners chosen?
  • How many winners are there each week?
  • What is my chance of winning, and how can I increase my odds?
See all 10 articles
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