Once you have completed the KYC (identity verification) process and provided your legal documents, your account details cannot be changed. This is because we rely on the information you provided to ensure compliance with regulatory requirements. However, if you need to update your phone number, please follow these steps:
1. Notify us in writing of the change in your phone number by sending an email to support@rand.app. Inform us about the updated phone number so we can speed up the process.
2. Our support team will assist you with the necessary steps to update your phone number on your account. Please note that for security and compliance reasons, we may require additional verification to process the change in your phone number.
While account details cannot be modified after the KYC process, we are committed to providing assistance when it comes to updating your phone number or addressing any other account-related concerns. Feel free to reach out to our support team for further guidance.