To transfer funds from your Rand account to your bank, please adhere to the following steps:
- If you have funds in the Prize or Earn Accounts that you intend to transfer, ensure to move them to your Rand checking account initially. Only funds in your checking account are eligible for transfer to your bank account.
- To initiate the fund transfer process to your bank account, commence by pressing the blue botton on the app’s home screen and click "Withdraw to bank account".
- As part of the verification process, you will receive a code via SMS. Enter this code to confirm your identity.
- Following this, you will be prompted to create a secret code for future withdrawals, adding an extra layer of security to the process.
- Once your identity is confirmed and your secret code is set, choose the desired top-up amount and input your bank account details.
- Finally, verify your secret code to authorize the transaction. Once the verification is complete, the transaction will be processed, and the funds will be transferred to your bank account.
Should you have any questions or encounter any issues during the process, our support team is readily available to assist you.