About Rand
Account & Personal Details
- Where is Rand available?
- How can I open a Rand account?
- How do I verify my identity (KYC) on the Rand app?
- What is a KYC and why do I need to verify my identity?
- How do I login to the Rand app?
- How can I change my password in the Rand app?
Transfers & Withdrawals
- What are Rand’s transfer fees?
- How long do bank transfer withdraws usually take?
- How can I add money to Rand?
- Where can I find my Rand IBAN number?
- What are common reasons for delays in bank transfers for deposits?
- What should I do if my bank transfer for deposit hasn't been credited to my Rand account within the expected timeframe?
Security & Privacy
- How does Rand ensure the security of my funds?
- What is the coverage amount provided by Copper for each user?
- What situations does the insurance coverage provided by Copper at Rand encompass?
- How does the protection offered by Copper differ from that provided by an institutional guarantee fund?
- How are my funds secured in the event that Rand declares bankruptcy?
Earn Account
- How are yields generated for the Earn Account?
- What is the Earn Account and how does it work?
- How can I add funds to my Earn Account?
- How will I receive my Earn account earnings?
- Can I withdraw my funds whenever I want?
- How does Rand protect my funds in the Earn Account?
Prize Account
- What is the Prize Account?
- How can I add funds to my Prize Account?
- How is the yield generated for the Prize Account?
- How are Prize Account weekly winners chosen?
- How many Prize Account winners are there each week?
- What is my chance of winning, and how can I increase my odds?
Business Account
Referral Program
Affiliate Program
RND Token
- How can I find out the current value of my tokens?
- How can I get the RND token?
- Can I earn a lot of tokens? Is there a limit?
- Where can I find my rewards?
- How can I use the tokens I received as rewards?
- I haven't received my reward for maintaining my balance, how can I claim it?
Rand Pro
- What is Rand Pro?
- Can I earn tokens within the app?
- I don’t have tokens, can I still become Pro?
- How can I pay for my Rand Pro subscription?
- How do I become Rand Pro?
- What does Rand Pro cost?